Privacy Policy for Traxinity
Effective date: May 1 2024
This Privacy Policy describes how Traxinity ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") of the Traxinity mobile application (the "App").Traxinity Inc. (“Traxinity”, “we”, “us”, or “our”) wants you to be familiar with our privacy practices, which seek to comply with applicable legislation, including the Personal Information Protection and Electronic Documents Act and, in case of data processing falling within its territorial scope, the European Union’s regulation No. 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, also known as the general data protection regulation (the “GDPR”). This privacy policy (“Policy”) describes how we collect, use, transfer and disclose personal information that you provide to us when you visit our website: Traxinity.com (“Website”), when you register for an account and use our platform (“Platform”) and during any other interactions with us.
By visiting our Website, registering for an account and using our Platform, or otherwise interacting with us, you consent to – or, for GDPR purposes, you acknowledge you are informed of – the collection, use, transfer and disclosure of your personal information by Traxinity in accordance with the terms of and for the purposes set out in this Policy, as they may be amended from time to time.
Please review this Policy periodically
1. Information We Collect
1.1 Personal Information:
We may collect personal information that you voluntarily provide to us when using the App, such as your name, email address, contact information, and any other information you choose to provide.
1.2 Device Information:
We may collect certain information about your device, including unique device identifiers, operating system version, mobile network information, location and other technical information about your device.
1.3 Usage Information:
We may collect information about how you use the App, including the features you access, location, the pages you visit, and the actions you take.
2. Use of Information
2.1 Provide and Improve the App:
We use the collected information to provide and improve the functionality of the App, enhance your user experience, and respond to your inquiries or support requests.
2.2 Personalization and Analytics:
We may use the information to personalize your experience, understand usage patterns, and perform data analysis to improve the App's performance and features.
2.3 Communication:
We may use your contact information to communicate with you, respond to your feedback or inquiries, and provide you with important updates or information related to the App.
3. Disclosure of Information
3.1 Service Providers:
We may share your personal information with third-party service providers who assist us in operating and maintaining the App, such as hosting providers, location services, analytics providers, and customer support providers. These service providers are authorized to use your personal information only as necessary to provide services to us.
3.2 Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid legal requests from public authorities, such as government agencies or courts.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Children's Privacy
The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will promptly delete such information.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on the App. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@traxinity.com.